Welcome to Bakings (“we,” “us,” “our”). These Terms & Conditions (“Terms”) govern your use of our website Bakings.in and the services we provide, including the delivery of cakes and flowers across India. By accessing or using our website, you agree to these Terms. If you do not agree, please do not use our services. (Rahul Sharma)
1. Use of Our Website
1.1 Eligibility: You must be at least 18 years old to use our website and services. By using our website, you confirm that you meet this age requirement.
1.2 Account Creation: To make a purchase or access certain features, you may need to create an account. You are responsible for providing accurate and complete information and for maintaining the confidentiality of your account credentials.
1.3 Prohibited Activities: You agree not to engage in any activities that could harm, disable, overburden, or impair our website or interfere with other users’ enjoyment. Prohibited activities include, but are not limited to, hacking, distributing malware, and unauthorized access.
2. Products and Services
2.1 Product Descriptions: We make every effort to accurately describe our products, including cakes and flowers. However, we do not warrant that descriptions are error-free or complete.
2.2 Pricing and Availability: All prices are listed in Indian Rupees (INR) and are subject to change without notice. Product availability is not guaranteed and may vary based on location and stock.
2.3 Custom Orders: For custom cakes or arrangements, you are responsible for providing accurate details. We are not liable for errors resulting from incorrect information provided by you.
3. Orders and Payments
3.1 Order Placement: By placing an order, you agree to pay the total amount, including any applicable taxes and delivery charges. Orders are subject to acceptance by us.
3.2 Payment Processing: Payments are processed through a secure third-party payment gateway. We do not store your credit card information.
3.3 Order Changes or Cancellations: Once an order is confirmed, changes or cancellations may not be possible. Please contact us immediately if you need to modify your order, and we will do our best to accommodate your request.
4. Delivery
4.1 Delivery Areas: We deliver to specified areas across India. Delivery times and availability may vary based on your location.
4.2 Delivery Charges: Delivery charges are calculated based on the delivery location and are displayed at checkout.
4.3 Delivery Issues: We are not responsible for delays or failed deliveries caused by incorrect address information, recipient unavailability, or other issues beyond our control.
5. Returns and Refunds
5.1 Return Policy: Due to the nature of our products, returns are not accepted. However, if there is an issue with your order, please contact us within 24 hours of delivery.
5.2 Refunds: Refunds may be issued at our discretion for issues related to product quality or delivery errors. Refund requests must be made within 24 hours of delivery.
6. Intellectual Property
6.1 Ownership: All content on our website, including text, images, logos, and designs, is owned by Bakings or its licensors and is protected by intellectual property laws.
6.2 Usage Restrictions: You may not use, reproduce, or distribute any content from our website without our express written permission.
7. Limitation of Liability
7.1 Disclaimer: Our website and services are provided “as is” and “as available” without warranties of any kind. We do not guarantee that our website will be error-free, uninterrupted, or free from viruses.
7.2 Limitation of Liability: To the fullest extent permitted by law, [Your Website Name] is not liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website or services.
8. Indemnification
You agree to indemnify and hold Bakings, its affiliates, officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, and expenses arising out of your use of our website, violation of these Terms, or infringement of any rights.
9. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes constitutes your acceptance of the revised Terms.